Question 1

What is Bonx?

Accepted Answer

Bonx is a CRM and operations platform for install-led businesses — solar EPC, EV charging, interiors, windows & aluminium, fabrication, and similar teams. It connects leads, site visits, quotations, orders, factory production, installations, accounts, and after-sales service in one workspace, with WhatsApp customer updates and Android field Collect built in.

Question 2

Who is Bonx built for?

Accepted Answer

Install-led businesses that sell, measure, fabricate, and install on site. If you currently track jobs across WhatsApp groups and spreadsheets, Bonx gives you one workspace: Bonx Web for the office and Bonx Mobile (Android) for crews on site — including Collect payments on assigned jobs.

Question 3

What is the difference between Bonx Web and Bonx Mobile?

Accepted Answer

Bonx Web is the office and management console in your browser — best for admins, managers, telecallers, accounts, and factory teams to run the full CRM, configure the company, oversee pipelines, and manage billing. Bonx Mobile is the Android field app for sales and installation teams: leads, visits, installations, Collect payments on assigned jobs, and service tasks.

Question 4

Is there a free trial?

Accepted Answer

Yes. Start a 14-day free trial (limits such as users, leads, storage, and WhatsApp messages are shown at signup). One trial per email address. Paid plans (Basic, Standard, Premium, Enterprise) are listed on the pricing section with live catalog pricing. Upgrade anytime from Settings → Active Plan on Bonx Web via Razorpay.

Question 5

Do you support WhatsApp?

Accepted Answer

Yes. Connect WhatsApp Business from Company Messaging / Settings — either register a new business number (BSP flow with OTP) or connect your own WhatsApp Business account via Meta. After you connect, enable customer notification preferences under Settings → Notifications for leads, quotations, orders, production, installations, payment reminders, and post-install reviews. Message quotas depend on your subscription plan.